First and foremost I want to ensure that you are happy with your order, if you have any problems or queries please just get in touch.
A two year guarantee is offered on silver items. If you have any problems with your purchase simply call or email - I will be happy to repair your ring free of charge.
If your ring is damaged due to an accident and the rings shape has distorted, a charge will be applied to repair or replace your ring.
If you experience any problems with your ring post warranty there will be a minimum charge of £25 plus postage and packaging to refurbish, restore, repair or to service your ring. If you have managed to misshapen your ring beyond repair, you may need to purchase a new ring. To replace your ring we will only charge you 50% of the current retail price.
Other Metal Guarantee
Titanium, Golds, Palladium and Platinum rings are all handcrafted to the highest of standards. The craftsmanship of your ring is guaranteed for life and when looked after, they have the potential to last lifetimes.
If you are looking to spruce up your ring, we can arrange to service it for a £30 charge plus postage. Just contact me to get this arranged.
It is true that nothing is indestructible - If your ring has been involved in an accident and has been badly damaged please contact us
Returns & Exchanges
Returns are valid within 14 days upon delivery of your item(s). If you wish to return your ring for a refund, please contact us and arrange for your ring to be returned in an unworn condition via ‘Special Delivery’ or recorded with a courier, ensuring that the ring is appropriately insured. Cancellations can be made at any time and a refund will be issued.